Retail Supervisor - Full Time (Winnipeg)

YOUR MISSION * Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards, * Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service, * Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees, * Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers, * Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager, * Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts, * Responsible for handling and processing incoming and outgoing merchandise, * Required to comply with all Policies & Procedures, operational core competencies and key accountabilities, * Responsible for maintaining a safe, healthy and compliant working and shopping environment, * Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position. YOUR TALENT * 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear), * Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups, * Strong team player, * Excellent communication skills, * Ability to learn quickly, * Computer skills, basic know-how about MS Office programs, and retail software * The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly. The base pay for this position is $22.00-$25.00 + Bonus + Benefits (Benefit Summary Full Time [https://us.puma.com/us/en/puma/careers/puma-retail-perks]) Pay may vary depending on job-related knowledge, skills, and experience SPEED & SPIRIT IS WHAT WE LOOK FOR IN OUR CANDIDATES, DEFINED BY SOME SIMPLE VALUES THAT INSPIRE US TO BE DRIVEN IN OUR PERFORMANCE, BE VIBRANT IN OUR SPORTING LEGACY, BE TOGETHER IN OUR TEAM SPIRIT, AND BE YOU TO LET OUR INDIVIDUAL TALENT AND EXPERIENCE SHINE. APPLYING FOR A JOB AT PUMA IS EASY. SIMPLY CLICK APPLY ONLINE AND FOLLOW THE STEPS TO UPLOAD YOUR APPLICATION.

The Retail Supervisor is responsible for driving store sales and profitability while maintaining high standards of customer service. They also assist management with staff training, inventory control, and operational compliance.

Candidates must have 1-2 years of experience in a customer-oriented retail environment, preferably in apparel or footwear. Strong communication skills, proficiency in MS Office, and the ability to work flexible hours including weekends and holidays are required.

• Bonus • Full Time Benefits

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales Management
• KPI Tracking
• Inventory Management
• Staff Training
• Payroll Control
• Merchandising
• Team Leadership
• Communication Skills
• MS Office
• Retail Software
• Problem Solving
• Time Management
• Expense Control

• Retail
• Sales
• Customer Service & Support
• Management & Leadership

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week