HHC Sales Associate

The Role: HHC Sales Associate At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the Rexall values. Talk about a dream team! What you are looking for: * A closely connected culture * A total rewards package meant to enhance your work-life flexibility * Fully utilizing your talent * Professional growth and development via challenging projects and assignments * Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network The road ahead is one of adventure and heart. Are you our next all star? What you will be doing: * Arrange sales of medical equipment and conduct fittings. * Ensure that all customers after sale service requirements are being met. * Answers phone inquiries, identifies and resolves client concerns. * Appropriately issues refunds and handles customer complaints according to Rexall protocol. * Stock shelves and inform the purchaser when inventory is low. * Keep knowledge of HHC related products and services current and attend in-service and product training when applicable. * Complete all required paperwork and other administrative requirements in a timely and professional manner. How you will succeed: * Training (certification) in at least 2 of the following: ostomy, compression garments, insoles, orthopedic braces, trusses, toilet seating, catheter, prosthetic and walker fittings, etc. * Computer skills, including: Word, Internet, Excel, POS software * Functional and technical knowledge of mobility equipment and general HHC supplies * Strong interpersonal and communication skills required * Punctual and reliable Are you #ALLin? Rexall Pharmacy Group Ltd. is committed to providing an accessible environment for all of our customers, employees, and job applicants.  Rexall Pharmacy Group Ltd. will make available to any selected applicants’ accommodations and/or accessible formats should they require.  Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.

The associate will be responsible for arranging sales of medical equipment, conducting fittings, and ensuring all post-sale service requirements for customers are met. This role also involves handling customer inquiries, resolving concerns, processing refunds, managing inventory, and maintaining current product knowledge.

Success requires specific training or certification in at least two areas such as ostomy, compression garments, or orthopedic fittings, alongside proficiency in computer skills including Word, Excel, and POS software. Strong interpersonal and communication skills, along with punctuality and reliability, are also mandatory.

• Total Rewards Package

Identified from the job description. Confirm important requirements above.

• Ostomy
• Compression Garments
• Insoles
• Orthopedic Braces
• Trusses
• Toilet Seating
• Catheter
• Prosthetic Fittings
• Walker Fittings
• Computer Skills
• Word
• Excel
• POS Software
• Interpersonal Skills
• Communication Skills

• Retail
• Healthcare
• Sales
• Customer Service & Support

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week