Retail Pharmacy Assistant

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life. Come Join Our Team! Purpose: Pharmacy Assistants work with the Pharmacists and Registered Pharmacy Technicians to fulfill customer orders in a timely manner while ensuring accuracy. Job Title: Retail Pharmacy Assistant Location: Royal Drugs: Ottawa (501 Smyth Road Ottawa, ON K1H 8L6) No. of Positions: 1 ATR: #5143 Salary: $20.20/hr Type: Full-Time, Contract (6-Months) This job posting is for an existing vacancy. Job Responsibilities: Performing all technical aspects of dispensing of prescriptions, including receiving the order/refill, procuring complete and current information, computer entry, preparation and labeling in an efficient, accurate and timely fashion Identifying and referring any clinical questions to the pharmacists and management questions to the pharmacist manager or pharmacist on duty Maintaining current and accurate patient profile information Clerical duties including completing all records, documentation and patient or third party billings/charges, preparing receipts, invoices, letters, memos and general filling Demonstrating excellent customer service skills at the cash area Handling cash register and credit/debit card usage Scanning and filing prescriptions Assisting Pharmacy Manager and pharmacists by answering patient inquiries and requests over the phones Performing duties as assigned Qualifications: Pharmacy Assistant diploma and/or minimum of 2 years full time pharmacy experience Kroll data entry strong asset Retail pharmacy experience strong assets Bilingualism is an asset Skills: High level of attention to detail, accuracy and productivity Reliability, strong communication, organizational skills, customer service, initiative, team work, sound judgement, interpersonal skills are essential Commitment to high standards Ability to prioritize tasks and work in a faster pace environment Must have computer skills Human Resources: While we thank you for your interest, only select applicants will be contacted regarding the position. Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted. The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied. AI will be used in the recruitment process.

Perform technical aspects of prescription dispensing, including data entry, preparation, and labeling. Provide customer service at the cash area and handle patient inquiries via phone.

Requires a Pharmacy Assistant diploma or a minimum of 2 years of full-time pharmacy experience. Proficiency in Kroll data entry and retail pharmacy experience are strong assets.

• Customer servicePreferred
• interpersonal skillsPreferred
• Attention to detailPreferred
• CommunicationPreferred
• AccuracyPreferred
• PrioritizationPreferred

Identified from the job description. Confirm important requirements above.

• Attention To Detail
• Accuracy
• Communication
• Organizational Skills
• Customer Service
• Initiative
• Team Work
• Sound Judgement
• Interpersonal Skills
• Prioritization
• Computer Skills
• Kroll Data Entry

• Healthcare
• Retail
• Customer Service & Support
• Administrative

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 27, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level