Canada’s most visited museum and preeminent field research institute, with a collection of more than 18 million objects.
Toronto, Ontario
Opened in 1914, ROM (Royal Ontario Museum) showcases art, culture, and nature from around the world and across time. Today, ROM houses more than 18 million objects, from Egyptian mummies to contemporary sculpture, from meteorites to dinosaurs. ROM is the most visited museum in Canada and one of the top ten museums in North America. It is also the country’s preeminent field research institute, with a diverse range of experts who help us understand the past, make sense of the present, and shape a shared future. Just as impressive is ROM’s facility—a striking combination of heritage architecture and the cutting-edge Michael Lee-Chin Crystal, which marks the Museum as an iconic landmark and global cultural destination. We live on in what we leave behind.
On-site · Toronto
Lead the day-to-day operations of the Museum Store, ensuring an exceptional visitor experience and seamless retail execution. Manage front-line staff, oversee merchandising strategies, and handle operational tasks such as cash management and scheduling.
On-site · Toronto
Lead retail business operations across in-store and e-commerce channels to drive revenue growth and optimize operational performance. Oversee merchandise buying, product development, and team leadership to enhance visitor engagement and financial sustainability.
On-site · Toronto
Deliver exceptional customer service and process retail transactions using Shopify POS to enhance the visitor experience. Maintain visually appealing merchandise displays and provide information regarding museum exhibitions and amenities.
On-site · Toronto
The Senior Assistant Manager leads daily retail operations, including staff supervision, merchandising, and cash management to ensure an exceptional visitor experience. They also collaborate with management to execute retail strategies and drive revenue growth while maintaining operational standards.
On-site · Toronto
Lead daily Museum Store operations, including staff supervision, cash management, and opening/closing procedures. Execute merchandising strategies and maintain high operational standards to drive revenue and enhance the visitor experience.
On-site · Toronto
Lead the museum's retail business operations across in-store and e-commerce channels to drive revenue and optimize operational performance. Oversee merchandise buying, product development, and team leadership while fostering relationships with suppliers and internal stakeholders.