Technical Sales Associate

Original job posting

The role involves managing the full sales cycle for refurbished analytical equipment and nurturing client relationships to grow market share. Key tasks include preparing quotations, responding to inquiries, and coordinating with technical teams for product demonstrations.

Job details

Company Description Spectralab Scientific Inc. is a spin-off from ThinLayer International established in 1997. Spectralab has grown to become a global leader of pre-owned refurbished analytical equipment. Our expertise involves refurbishing equipment by integrating some of the best available technologies in the market with a diverse range of leading manufacturers. We are committed to quality and service which is a key to our customer’s satisfaction and to our success. Our equipment services include maintenance, service contracts, repairs, qualifications and validation, equipment parts, installation, training and any custom, tailor-made solution our custom needs. Role Description The Technical Sales Associate is a full-time, on-site role based in Markham, ON. This position is responsible for engaging prospective and existing clients, understanding their analytical equipment needs, and recommending appropriate refurbished solutions and services. Day-to-day tasks include responding to inquiries, preparing quotations, following up on leads, and maintaining accurate sales records in the CRM system. The role also involves coordinating with technical, customer service and service teams, supporting product demonstrations, and assisting in the delivery of training and onboarding for customers. You will be expected to create opportunities, nurture relationships as well as develop successful strategies and tactics to grow our market share in a competitive marketplace. Responsibilities: Drive opportunities through the complete sales cycle for HPLC, GC, MS, and other equipment Develop customer relationships Schedule calls with clients and follow up on leads promptly Successfully negotiate sales transactions Manage a complex set of demands and relationships to maximize customer satisfaction Provide regional market and product feedback to management Use CRM and other tools as required to drive business Skills/ Requirements: 2+ years of sales, laboratory, or related industry experience Strong knowledge of laboratory equipment and sales workflows Good communication and presentation skills Ability to think outside the box Strong computer knowledge Valid driver license Strong critical thinking and problem solving skills Strong decision making skills Fast self learner B.S., M.S. or Ph.D. in Biology, Chemistry or related field is preferred This is NOT a remote position. Candidates must reside within the GTA area and be eligible to work in Canada to be considered.

What you’ll do

The role involves managing the full sales cycle for refurbished analytical equipment and nurturing client relationships to grow market share. Key tasks include preparing quotations, responding to inquiries, and coordinating with technical teams for product demonstrations.

Requirements

Candidates should have over 2 years of experience in sales or the laboratory industry and a valid driver's license. A degree in Biology, Chemistry, or a related field is preferred.

Listed skills

• Problem solving · Preferred
• Decision Making · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Critical Thinking · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Laboratory Equipment Knowledge
• CRM
• Communication
• Presentation Skills
• Critical Thinking
• Problem Solving
• Decision Making
• Negotiation
• Customer Relationship Management

Job areas

• Sales
• Science & Research
• Customer Service & Support