Tech Sales Associate - Staples Wonderland - PT

Job summary

Provide tailored customer service and drive sales across furniture, technology, and supplies while working toward sales and margin goals. Process POS and shipping transactions, resolve customer concerns, maintain merchandising and signage standards, and keep the store clean, safe, and aligned with brand policies.

Job details

Job Description Some of what you will do Deliver exceptional customer service and enhance customer engagement and satisfaction. Drive sales in the furniture, technology and supplies areas of the store. Set and achieve sales and margin goals with store leaders. Ensure operational excellence and uphold store brand standards. Support all merchandising and signage standards including planograms and stocking. Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs. Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers. Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor. Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional. Some Of What You Need 3 months to 1 year of prior retail experience (preferred). Strong customer service and communication skills. Ability to work collaboratively in a team environment. Some Of What You Will Get Associate Discount Flexible Benefit Plans Group RRSP Program Learning and Development Programs Associate Recognition Programs About Us We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

What you’ll do

Provide tailored customer service and drive sales across furniture, technology, and supplies while working toward sales and margin goals. Process POS and shipping transactions, resolve customer concerns, maintain merchandising and signage standards, and keep the store clean, safe, and aligned with brand policies.

Requirements

Prior retail experience of 3 months to 1 year is preferred, along with strong customer service and communication skills. Candidates should be able to collaborate effectively in a team environment.

Benefits

• Associate Discount
• Flexible Benefit Plans
• Group RRSP Program
• Learning And Development Programs
• Associate Recognition Programs

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Customer Engagement
• Sales
• Communication
• Teamwork
• Point Of Sale (POS) Transactions
• Shipping Transactions
• Conflict De-escalation
• Merchandising
• Planograms
• Stocking
• Health And Safety
• Asset Protection
• Privacy Policies
• Store Maintenance

Job areas

• Retail
• Sales
• Customer Service & Support

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