Sales Associate (Victoria)

Job summary

Provide exceptional customer service, represent the Swatch brand, and achieve sales targets through strong product knowledge. Support store operations by processing sales and returns, managing inventory, maintaining visual standards and store cleanliness, and following safety and operational policies.

Job details

The Company Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch. Job Description As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, Humility and Integrity. Starting base pay of $18.30 per hour plus monthly performance bonus. Responsibilities include: Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store Compliance: Uphold workplace safety standards Working Conditions: Part-Time, 10 or more hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 10 hours a week, certain holidays and blackout dates. Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS. Profile Availability to work opening and closing shifts; flexible hours including weekends and holidays Strong communication skills (verbal & written), including strong relationship building skills Must be a self-starter who works well independently and in team environments Ability to communicate in a clear concise and understandable manner Results oriented with a high level of energy and enthusiasm Passion for sales and working in fast paced environment Professional Requirements At least 1 year of retail sales experience, preferably in fashion and/or accessories Experience working with POS systems Job Location: 1001 Government St, V8W 1X6 Victoria BC VW X, Canada (British Columbia) Company Address: The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada

What you’ll do

Provide exceptional customer service, represent the Swatch brand, and achieve sales targets through strong product knowledge. Support store operations by processing sales and returns, managing inventory, maintaining visual standards and store cleanliness, and following safety and operational policies.

Requirements

At least one year of retail sales experience is required, preferably in fashion or accessories, along with experience using point-of-sale systems. Candidates should have flexible availability for opening and closing shifts, weekends, and holidays, as well as strong communication skills, enthusiasm for sales, and the ability to work independently and with a team.

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Product Knowledge · Preferred
• Communication · Preferred
• Occupational safety · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales Generation
• Product Knowledge
• Point-of-Sale Systems
• Inventory Management
• Visual Merchandising
• Communication
• Relationship Building
• Teamwork
• Independent Work
• Problem-Solving
• Cash Management
• Organization
• Results Orientation
• Flexibility
• Workplace Safety

Job areas

• Retail
• Sales
• Customer Service & Support