Hardware Sales Associate: Full Time - NANAIMO

Job summary

Provide friendly, proactive customer service by identifying customers’ project needs and recommending suitable products and solutions. Explain product features and project steps, while maintaining assigned areas in stock, clean, and safe.

Job details

Pay Range: $18.75 - $20.25 Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Job Overview Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates work in cooperation with their supervisors and other sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental. Major Tasks & Responsibilities Ask open ended questions about customer's projects in order to determine their needs and level of expertise Ability to multitask Describe features and benefits of merchandise Explain the steps needed to complete projects and the products needed Maintain the in-stock condition of assigned areas, and ensure that it is clean and safe Preferred Qualifications Ability to work a flexible schedule including evenings and weekends Experience in a fast paced customer service environment Experience working in a sales driven environment is an asset Excellent communication and reading skills Excellent decision making ability and problem solving skills Trade experience is an asset Proficiency with computers Detail oriented

What you’ll do

Provide friendly, proactive customer service by identifying customers’ project needs and recommending suitable products and solutions. Explain product features and project steps, while maintaining assigned areas in stock, clean, and safe.

Requirements

The role calls for strong communication and reading skills, sound decision-making and problem-solving, computer proficiency, attention to detail, and the ability to multitask. Flexible availability for evenings and weekends is preferred; customer service or sales experience and trade experience are assets.

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Product Knowledge · Preferred
• Multitasking · Preferred
• Communication · Preferred
• Reading comprehension · Preferred
• Decision Making · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Occupational safety · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Needs Assessment
• Product Knowledge
• Project Guidance
• Multitasking
• Communication
• Reading Comprehension
• Decision-Making
• Problem-Solving
• Computer Proficiency
• Attention to Detail
• Merchandise Presentation
• Inventory Maintenance
• Workplace Safety

Job areas

• Retail
• Sales
• Customer Service & Support

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