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- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
Job summary
Provide friendly, prompt service by identifying customers’ project needs and recommending suitable products and solutions. Explain product features and project steps, while maintaining assigned areas in stock, clean, and safe condition.
Job details
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Job Overview Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates work in cooperation with their supervisors and other sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental. Major Tasks & Responsibilities Ask open ended questions about customer's projects in order to determine their needs and level of expertise Ability to multitask Describe features and benefits of merchandise Explain the steps needed to complete projects and the products needed Maintain the in-stock condition of assigned areas, and ensure that it is clean and safe Preferred Qualifications Ability to work a flexible schedule including evenings and weekends Experience in a fast paced customer service environment Experience working in a sales driven environment is an asset Excellent communication and reading skills Excellent decision making ability and problem solving skills Trade experience is an asset Proficiency with computers Detail oriented
What you’ll do
Provide friendly, prompt service by identifying customers’ project needs and recommending suitable products and solutions. Explain product features and project steps, while maintaining assigned areas in stock, clean, and safe condition.
Requirements
The role calls for strong communication, reading, decision-making, problem-solving, computer, and multitasking skills, along with attention to detail. Flexibility to work evenings and weekends is preferred; customer service or sales experience and trade experience are assets.
Listed skills
- Reading comprehension · Preferred
- Customer service · Preferred
- Problem solving · Preferred
- Product Knowledge · Preferred
- Attention to detail · Preferred
- Decision Making · Preferred
- Sales · Preferred
- Communication · Preferred
- Multitasking · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Needs Assessment
- Open-Ended Questioning
- Multitasking
- Product Knowledge
- Project Guidance
- Communication
- Reading Comprehension
- Decision-Making
- Problem-Solving
- Computer Proficiency
- Attention to Detail
- Sales
- Inventory Maintenance
- Safety and Cleanliness
Job areas
- Retail
- Sales
- Customer Service & Support
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