Customer Service Representative [Retail]

Luxury goods retailer located in the Yorkville area of Toronto seeks a well presented candidate with excellent communication skills to cater to a luxury brand following. Duties: Full administration duties and follow-up related to customer service. • Develop and retain relationships with our customers and to provide unique and memorable customer experiences. • Greet, serve and follow-up with clients • Create and update client files to accurately input the correct information required for each client • Work on special projects as required (i.e. set up for sales, merchandising, and stockroom related work when necessary). • Maintain high standards of general customer service You would be working with one of the top luxury brands,

The role focuses on providing high-end customer experiences and maintaining strong relationships with luxury brand clients. Responsibilities include administrative duties, client file management, and assisting with merchandising and stockroom tasks.

The candidate must be well-presented with excellent communication skills. Experience in a luxury retail environment is implied to cater to a high-end brand following.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Client Relationship Management
• Administration
• Merchandising
• Communication Skills
• Client File Management

• Retail
• Customer Service & Support
• Sales
• Administrative

Minimum experience

0+ years

Apply by

Sep 22, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available