Retail Sales Manager

Job summary

The role involves directing and controlling daily operations, including planning budgets and implementing marketing strategies. The manager is also responsible for recruiting, supervising staff, and resolving customer complaints.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Conduct performance reviews Plan, organize, direct, control and evaluate daily operations

What you’ll do

The role involves directing and controlling daily operations, including planning budgets and implementing marketing strategies. The manager is also responsible for recruiting, supervising staff, and resolving customer complaints.

Requirements

Candidates must have a secondary school graduation certificate and between 1 to 2 years of relevant experience. Proficiency in English is required for this on-site position.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Management
• Marketing Strategies
• Budget Planning
• Revenue Monitoring
• Staffing Requirements
• Conflict Resolution
• Recruitment
• Performance Reviews
• Customer Service

Job areas

• Retail
• Management & Leadership
• Sales
• Hospitality
• Food & Beverage