Sales Associate - Subway (Auxiliary)

Job summary

The Sales Associate is responsible for serving customers, processing payments, and preparing food items in accordance with franchise standards. They also maintain inventory levels, ensure cleanliness of the service area, and assist in training new staff members.

Job details

Job Title Sales Associate - Subway (Auxiliary) Job Category CUPE 116 Job Profile CUPE 116 Hourly - Sales Attendant - Food Services Job Family Group Staff - Union Department Retail | UBC Food Services | Student Housing and Community Services Compensation Range $23.40 - $24.74 CAD Hourly Job End Date Ongoing Posting End Date October 23, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. This postings is for two (2) vacancies. At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Summary Serving customers, taking payment and preparing food in food service restaurants, residences and retail outlets. Organizational Status Reports to Supervisor or Manager of unit Work Performed Takes customer food orders at counter or at tables; prepares and calculates bills for payment. Enters customer orders in computer or cash register and accepts payment via cash, meal plan card, bonus cards, vouchers, debit, or credit card; distributes change and receipts as required; and cashes out as per UBC Food Services policies. Recommends food inventory levels and calls in approved orders; assists in maintaining inventory. Assists cooks in the preparation of food, such as, meat, vegetables, desserts, pastry sandwiches, salads and specialty items; portions, plates, wraps, and packs food items. Prepares made-to-order sandwiches; plates, portions and dispensing food to customers in a serving line in accordance with pre-determined UBC Food Services or franchise standards. Sets up service counter and replenishes supplies for sale, ensuring appropriate stock levels and proper stock rotation in refrigeration, storage and counter display units. Busses tables and cleans tables, kitchen preparation areas, kitchen equipment and seating areas. Assesses and ensures quality of finished product prior to serving customer. Performs the duties of other food service workers on a relief basis as operationally required. Maintains proper standards of sanitation and safety in accordance with FoodSafe, UBC policy and UBC Food Services safety guidelines. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification. Consequence of Error/Judgement Makes minor decisions related to sequence of duties. Errors may negatively impact customer experience. Supervision Received Works independently under general supervision. Supervision Given None. May assist in training new employees or guide student workers. Minimum Qualifications Grade 10, a minimum one year of related experience or an equivalent combination of education and experience. - Willingness to respect diverse perspectives, including perspectives in conflict with one’s own - Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion Preferred Qualifications Must have Serving It Right Certificate in good standing. Must complete and pass specialized Subway training program. Weekend and evening availability.

What you’ll do

The Sales Associate is responsible for serving customers, processing payments, and preparing food items in accordance with franchise standards. They also maintain inventory levels, ensure cleanliness of the service area, and assist in training new staff members.

Requirements

Candidates must have a minimum of a Grade 10 education and at least one year of related experience. A Serving It Right Certificate and completion of a specialized Subway training program are preferred.

Listed skills

• Customer service · Preferred
• Food preparation · Preferred
• Cash handling · Preferred
• Inventory management · Preferred
• Sanitation · Preferred
• Food safety · Preferred
• Point-of-sale systems · Preferred
• Teamwork · Preferred
• Cleaning · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Food preparation
• Cash handling
• Inventory management
• Sanitation
• Food safety
• Point of sale systems
• Teamwork
• Cleaning
• Order processing
• Employment Equity
• Research
• Cash Register
• Customer Service
• Food Services
• Sales
• Franchising
• Innovation
• Inventory Management
• Stock Rotation

Job areas

• Food & Beverage
• Retail
• Customer Service & Support
• Hospitality
• Auxiliary
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons