Urban BarnVerified Job Source

Full Time Store Supervisor | Boardwalk

Waterloo, ON
On-site
Posted Oct 4, 2026
1 position

$19–$24 / hour

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Store Supervisor collaborates with management to lead the store team, ensure excellent customer service, and maintain visual and operational standards. Responsibilities include training staff, managing stock, and guiding customers in their home décor choices.

Job details

Help people create homes they love. Join the Urban Barn team as a Full-time Store Supervisor at our Boardwalk store in Kitchener-Waterloo, ON. With over 50 retail stores across the country, Urban Barn is a national retail chain offering high-quality furniture and home décor. We’re passionate about making our customers and our employees feel right at home. Here, you will enrich the customer experience while growing your experience with a well-known Canadian retailer. Participate in the leadership of an inspiring furniture and home décor store. As a Store Supervisor, you will collaborate with the Manager and Assistant Manager to create a positive working environment for the team and an excellent shopping experience for our customers. Our stores are open 7 days a week, so we are looking for candidates who can work 30-40 hours per week and are available to work a variety of shifts on weekdays, weeknights, and weekends. If you love beautiful home décor and helping people, come put your passion to work at Urban Barn! What You Will Do: * Guide customers in their decor choices * Open, prepare and close the store * Train and coach team members * Supports operational tasks for stock and merchandising * Ensure the performance of the store * Maintain the visual standards and cleanliness of the store What you Bring: * At least 2 years of Retail sales experience * Experience in Customer Service Leadership * A passion for interior décor and merchandising * Commitment to a flexible schedule (Open to daytime, evening, and weekend shifts) * The ability to lift and move loads up to 50 lbs / 23 kg Why Join Urban Barn: * We don't just sell home décor, we help furnish life's biggest moments * Competitive salary, commissions, and bonuses * A 40% discount on Urban Barn products * Group benefits (health, dental and vision coverage) * A Group RSP program * Opportunities for professional development and advancement * We offer a fun work environment with a collaborative team that loves to talk design Urban Barn offers a welcoming environment where inclusion, diversity and equity are paramount. We are committed to creating and strengthening a culture of respect and openness in all our stores, warehouses, and offices.

What you’ll do

Requirements

Candidates must have at least 2 years of retail sales experience and proven customer service leadership skills. A passion for interior design and the ability to lift up to 50 lbs are required, along with a flexible schedule for shifts.