Assistant Store Manager - Sales & Service, Full Time, Toronto - Pottery Barn Kids and Teen
Oversee sales and service operations for Pottery Barn Kids and Teen to enhance the quality of customers' lives at home. Lead the team in delivering outstanding customer service while adhering to corporate values and operational standards.
- On-site
- Toronto, ON
- Posted Jul 21, 2026
- 1 position
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Job summary
Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas. In accordance with the Accessibility for Ontarians with Disabilities Act (the ‘AODA’) in Ontario, Williams-Sonoma Canada would like to advise that it complies with all applicable requirements of the AODA and, if necessary, provides accessibility for all applicants and associates with physical and mental disabilities, both during recruitment and employment. The parties hereto have expressly required that this Agreement and documents ancillary thereto be drafted in the English language. Les parties à la présente ont expressément exigé que le présent accord et les documents afférents soient rédigés en langue anglaise.
What you’ll do
Oversee sales and service operations for Pottery Barn Kids and Teen to enhance the quality of customers' lives at home. Lead the team in delivering outstanding customer service while adhering to corporate values and operational standards.
Requirements
The candidate should have experience in retail management with a focus on sales and service. Ability to lead a team in a high-quality specialty retail environment is essential.
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Sales Management
- Customer Service
- Retail Operations
- Team Leadership
- Store Management
- Service Operations
- Management
- English Language
- Sales
- Functional Design
- Retail Management
- Retail Sales
Job areas
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
- Home and Kids Sales Associate
- Retail Associate Manager
- Retail and Wholesale Trade Managers
- First-Line Supervisors of Retail Sales Workers
Additional details
- Minimum experience
- 2+ years
- Posting language
- English
- Working hours
- 40 hours per week