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Supervisor - retail

  • NB
  • On-site
  • Posted Oct 18, 2026
  • 1 position

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Minimum education
High school
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level

Job summary

Assign duties and schedules to retail workers, order and sell merchandise, and organize and maintain inventory. Supervise and coordinate a team of 5–10 grocery clerks, shelf stockers, and retail sales staff while resolving customer requests, complaints, and supply shortages.

Job details

Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Tasks Assign sales workers to duties Order merchandise Establish work schedules Sell merchandise Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Supervision 5-10 people Grocery clerks and shelf stockers Retail salespersons and sales clerks Employment terms options Evening Shift Employment terms options Morning Day Health benefits Dental plan Paramedical services coverage Financial benefits As per collective agreement Bonus Support for newcomers and refugees Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Support for youths Offers mentorship, coaching and/or networking opportunities for youth Support for Indigenous people Facilitates access to Elders who can offer support and guidance to Indigenous workers Work Term: Permanent Work Language: English or French Hours: 40 hours per week

What you’ll do

Assign duties and schedules to retail workers, order and sell merchandise, and organize and maintain inventory. Supervise and coordinate a team of 5–10 grocery clerks, shelf stockers, and retail sales staff while resolving customer requests, complaints, and supply shortages.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. The role involves supervising 5–10 workers and may include morning, day, or evening shifts.

Benefits

  • Dental Plan
  • Paramedical Services Coverage
  • Bonus

Listed skills

  • Customer service · Preferred
  • Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Sales Supervision
  • Work Scheduling
  • Merchandise Ordering
  • Merchandise Sales
  • Customer Service
  • Complaint Resolution
  • Inventory Management
  • Supply Shortage Resolution
  • Team Coordination
  • Grocery Retail
  • Retail Sales

Job areas

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support
  • Food & Beverage

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