Education: Secondary (high) school graduation certificate. Work setting: Retail service establishment. Tasks: Assign sales workers to duties. Order merchandise. Authorize return of merchandise. Establish work schedules. Sell merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Supervise office and volunteer staff. Supervision: 3-4 people. Experience: 7 months to less than 1 year. Employment terms options: Shift.