customer service representative supervisor
Top Benefits
About the role
Education: Secondary (high) school graduation certificate. Work setting: Pharmacy or drugstore. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Examine and verify the accuracy of work . Identify workers' training needs. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Train staff/workers in job duties, safety procedures and company policies. Perform same duties as workers supervised. Co-ordinate, assign and review work. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Organize and maintain inventory. Supervise and co-ordinate the activities of other pharmacists, pharmacy assistants, pharmacy technicians and other staff. Maintain prescription records . Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Personal suitability: Accurate. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Team player. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Bonus. Life insurance. Pension plan. Registered Retirement Savings Plan (RRSP).