About Us: Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve grown exponentially and expanded our reach with employees working in field sales and our growing number of Dyson Demo Store’s across the country. At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out, and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners. About the Role: Responsible for elevating the in-store guest experience by consistently learning, seeking innovation, and putting the customer first in all decisions Demonstrate strong sales leadership by inspiring the team and taking an active role on the demo floor coaching and mentoring the team to meet and exceed their sales targets. Lead highly visible retail store operations, while navigating with ambiguity and building cross functional relationships throughout the business. Build, execute and gain leadership alignment on strategies to drive store operations and customer experience Create and execute best practices to improve sales and profitability while sharing best practices with key business leaders Consistently observe and assess the team’s capabilities to create development and training plans for career growth Manage store P+L to achieve company targets Analyze sales data to effectively forecast sales and product mix About You: Minimum of 5 years robust experience in a customer facing retail setting 3+ years of retail store management experience required Experience working with a premium or luxury brand is strongly preferred Must be a highly motivated team player, driven by exceeding sales performance aspirations and creating an innovative customer experience Ability to be a strong and communicative people leader Ability to always act with integrity, empathy and respect towards people, co-workers, owners, partners and products Experience in building strong presentations and communication delivery to various business leaders Ability to lift, push or pull up to 35lbs Ability to stand on your feet for up to eight hours at a time Post-secondary degree preferred but not require Benefits At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter. Financial benefits: · Dyson Matching RSP contributions · Company Paid Life Insurance and Accidental Death and Dismemberment (AD&D) · Short-Term and Long-Term Disability · Employee Referral Program · Generous Dyson Product Discounts Lifestyle benefits: · Competitive Paid Time Off including Floater Holiday, Sick, and Vacation Time · Generous Maternity Leave Program · Employee Assistance Program Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.