Join Canada’s Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, we are also committed to making a meaningful impact in the communities we serve.

Discover how you can build your career with Dilawri.

Dilawri Group in Ontario is now actively searching for an Assistant Parts Manager to join the team at Thorncrest Ford.

Pay Rate: $42,000-$60,000

Responsibilities:

• Generate gross profit in the parts department through the sales of parts and accessories.
• Provide day-to-day support and coaching for parts staff.
• Assist in managing departmental expenses so a net profit is earned monthly.
• Assist in creating/maintaining dealership displays for accessories etc.
• Maintain a consumer relations policy regarding wholesale customer follow-up, material return, complaint handling, etc.
• Maintain programs designed to train, develop and motivate department employees.
• Maintain clear standards for customer handling.
• Maintain purchasing policies including purchase orders, inventory guide figures, order code status, etc.
• Maintain core handling, manufacturer returns, and damage claim procedures including storage, documentation, material returns, designated personnel, etc.
• Maintain an inventory storage system to include bin locations, bin numbering, in tags, etc.
• Maintain dealership equipment in effective working condition. Establish equipment maintenance schedules where necessary.
• Advise management on the equipment needed for the department.
• Maintain the shipping/receiving policy with wholesale routes, delivery timetables, check-ins and inspection, etc.
• Maintain a relationship with the factory that results in a sound working arrangement.
• Initiate housekeeping, safety, and security procedures that result in a safe and attractive working environment.
• Maintain catalogs, price schedules, and other technical bulletins that are convenient to employees needing them.
• Establish and maintain good working relations with other departments.

Qualifications:

• Minimum three (3) years relevant parts experience in a Dealership environment with brand preferred
• Three (3) years experience as a Parts Advisor or inventory clerk, preferred
• Strong knowledge of automotive parts and their applications.
• Excellent leadership and team management skills.
• Exceptional customer service and communication skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Ability to work in a fast-paced and dynamic environment.
• Inventory management and product knowledge
• Experience using CDK.
• Communication with the team and OEM.

If you are a results-driven individual with a passion for the automotive industry and possess the qualifications outlined above, we encourage you to submit you resume via this advertisement.

ABOUT US

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program

• Job-specific coaching & training programs

• Comprehensive health & dental plans

• Employee wellness & assistance programs

• Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.