Education: Secondary (high) school graduation certificate. Tasks: Assign sales workers to duties. Hire and train or arrange for training of staff. Authorize payments by cheque. Authorize return of merchandise. Establish work schedules. Resolve issues that may arise, including customer requests, complaints and supply shortages. Supervise and co-ordinate activities of workers. Area of specialization: Retail store. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods. Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Reliability. Team player. Experience: 2 years to less than 3 years. Employment terms options: Morning. Day.