Business Analyst – Order Management System (OMS) & Retail Supply Chain
About the role
Business Analyst – Order Management System (OMS) & Retail Supply Chain Location: Mississauga, ON Onsite (5 Days WFO) Role Description Responsibilities Understand and document current business processes and requirements. Translate requirements into user stories in an agile environment using Jira and Confluence. Develop comprehensive user test cases, execute them, and document the results. Participate in the design, development, and implementation of a given system. Collaborate with the development team and stakeholders to ensure the system meets business needs and expectations. Oversee the Quality Assurance function to ensure the new system performs as expected and adheres to quality standards. Use MS Office and draw.io to create reports and visual representations of system processes. Apply supply chain Transportation knowledge. Perform other duties as assigned, in addition to the ones listed above.
Requirements 6–8 years of Business Systems Analysis experience with a strong focus on Order Management & Replenishment. Minimum 3 years of hands-on Quality Assurance experience. Proven experience as a Business Systems Analyst with a strong focus on QA. Experience with Jira, Confluence, MS Office, and draw.io. Proven experience in OMS implementations and retail or distribution-based replenishment operations. Strong understanding of supply chain operations, inventory allocation, order lifecycle management, and replenishment processes. Exceptional written and oral communication skills, along with strong interpersonal skills. Strong analytical, problem-solving, and decision-making skills. Ability to work in a fast-paced, agile environment with a commitment to quality and attention to detail. Proven ability to multitask and manage multiple project deadlines. Retail background is an asset but not mandatory. Must be a self-starter and able to ask relevant questions. Excellent communication skills with the ability to influence and lead cross-functional teams.
Qualifications Agile methodology certification is an asset. Certified Business Analysis Professional (CBAP) is an asset.
Technical Skills Business Analysis Quality Assurance (QA) Order Management Systems (OMS) Retail Supply Chain Management Replenishment Systems Supply Chain Operations Inventory Allocation Order Lifecycle Management Agile Methodologies Jira Confluence MS Office draw.io
About Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Astra - North Infoteck Inc.
Agile - Systems - Technologies - Resources - Applications
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We are a global information technology services, management consulting and outsourcing company headquartered in Canada. Astra North helps clients navigate the ever-changing complex information technology landscape with its portfolio of IT consulting services, managed services and staffing and talent management solutions.
The core challenge facing many businesses in their IT functions is the increasing shortage of talent across the globe and its resultant impact on productivity. To overcome this challenge Astra-North provides its clients with a single source Integrated Recruitment Process Outsourcing - iRPO Service. Astra-North works as a specialist strategic partner for its clients by providing the best talent pool of IT Professionals on contract hire, permanent hire or managed services basis through its comprehensive and integrated recruitment, staff augmentation, workforce solutions, recruitment process outsourcing and managed services programs which are customized for individual client needs. Astra North Staffing Services include managing programs that are in compliance with matters focussing on careers, communications, legal and regulatory issues, technology and outsourcing, budgeting and metrics, IT staffing management best practices and global staffing management issues.
Our technical service extends the entire software development lifecycle from Consulting, Business Process Analysis, Requirement Mapping, Analysis, Design, Development, Testing to Implementation and Support. Astra-North Infoteck has expertise in building, maintaining and reengineering IT solutions to meet its client’s evolving needs.We help clients become agile to meet and exceed their goals.
Astra-North ~ Conquering Today's Challenges, Achieving Tomorrow's Vision!