retail sales associate
Calgary, AB
CA$43,077/yearly
Permanent employment Full time
Top Benefits
Employee discounts on store merchandise
Competitive hourly rate
About the role
<h3>Job Description</h3><div>Job Description<div><p><b><strong>Company Overview</strong></b></p><p><b><strong>House of Salma:</strong></b></p><p>Based in NW Calgary, we are a distinguished modest fashion brand that seamlessly blends elegance with modesty. Founded with a clear vision, the brand offers a wide range of clothing, hijabs, accessories, and gifts for women of all ages. Committed to providing high-quality, stylish apparel for both everyday wear and special occasions, the brand empowers women to express their unique style while staying true to their values. Established over the past few years as an online business, we are excited to expand further by opening our first brick-and-mortar store in Northwest Calgary. This new location will provide immersive shopping experience, fostering stronger connections with our customers.</p><p><b><strong>Position: Retail Sales Associate</strong></b></p><p>We are seeking a friendly, reliable, and fashion-conscious Sales Associate to support daily operations in our new modest clothing store. The ideal candidate has a passion for modest fashion, excellent customer service skills, and a strong eye for presentation. You will play a key role in creating a welcoming, respectful, and elegant shopping experience for all customers. This role is especially important as we prepare to open our new store, and the successful candidate will contribute directly to establishing a strong foundation for the success of the business.</p><p><b><strong>Key Responsibilities</strong></b></p><ul><li>Greet customers warmly and assist them with product selection in a respectful and professional manner.</li><li>Provide styling advice aligned with modest fashion values.</li><li>Assist in the initial setup of the store, including arranging merchandise, organizing displays, and preparing the space for opening.</li><li>Assist with fitting room management and customer inquiries.</li><li>Process sales transactions accurately using the POS system.</li><li>Process online orders when applicable.</li><li>Perform daily tasks such as changing prices, shipping and transferring orders.</li><li>Handle exchanges and returns (if applicable) according to store policies.</li><li>Carryout merchandise activities including tagging, restocking and ensure proper product displays.</li><li>Support inventory checks and stock organization.</li><li>Update stock levels and upload new products to the company website accurately and on time.</li><li>Capture and post social media content (photos, short videos, stories) to promote sales as guided by the Company policy.</li><li>Assist with showcasing new arrivals, promotions, and in-store displays on social media platforms (e.g., Instagram).</li><li>Be flexible to work overtime during peak periods, special events, or busy seasons.</li><li>Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.</li><li>Uphold brand values, modesty standards, and excellent customer service at all times.</li></ul><p><b><strong> </strong></b></p><p><b><strong>Our Ideal Candidate:</strong></b></p><ul><li>Passion for modest fashion and women's apparel.</li><li>Experience in a retail environment, preferably in the fashion industry</li><li>Friendly, patient, and professional attitude.</li><li>Strong communication and interpersonal skills</li><li>Basic computer literacy for inventory and website updates.</li><li>Able to perform basic updates on social media platforms (Instagram, TikTok, Facebook) and content publication.</li><li>Able to utilize retail technology.</li><li>Able to work a flexible schedule to meet the needs of the business, including holiday, evening and weekend shifts.</li><li>Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.</li><li>Demonstrate initiative on an ongoing basis.</li></ul><p><b><strong> </strong></b></p><p><b><strong>What We Offer</strong></b></p><ul><li>Employee discounts on store merchandise.</li><li>Competitive hourly rate</