Education: Secondary (high) school graduation certificate. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Determine merchandise and services to be sold. Locate, select and procure merchandise for resale. Plan budgets and monitor revenues and expenses. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Experience: 3 years to less than 5 years.