Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Resolve issues that may arise, including customer requests, complaints and supply shortages. Personal suitability: Integrity. Client focus. Efficient interpersonal skills. Excellent oral communication. Screening questions: Do you have experience working in this field?. Experience: 5 years or more. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Support for mature workers: Applies hiring policies that discourage age discrimination .