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BELZ ENTERPRISES LTD. logo

cashier, customer service

Castlegar, BC
CA$37,960/yearly
Permanent employment Full time

About the role

Job Overview We are seeking a friendly and professional Cashier/Customer Service representative to join our retail team. This role involves providing excellent customer service, managing transactions accurately, and creating a welcoming environment for all shoppers. The ideal candidate will possess strong communication skills, be organized, and have a passion for helping customers find what they need. Bilingual abilities and experience in retail or sales are highly valued to enhance the customer experience across diverse clientele.

Duties

  • Greet customers warmly and assist with their inquiries in person or over the phone
  • Operate POS systems efficiently to process sales, returns, and exchanges
  • Handle cash, credit, and digital payments accurately while maintaining proper cash handling procedures
  • Conduct product demos and upsell items to maximize sales opportunities
  • Maintain merchandising standards by organizing products and displays effectively
  • Provide product information and technical sales support when needed
  • Manage customer questions regarding store policies, promotions, or product features
  • Ensure the checkout area remains clean, organized, and welcoming
  • Assist with inventory management and restocking as required
  • Demonstrate excellent phone etiquette and organizational skills during busy periods

Experience

  • Previous experience in retail sales, cashiering, or customer service is preferred but not required; training will be provided
  • Multilingual skills or bilingual abilities (English and other languages) are a plus for serving diverse customers
  • Familiarity with POS systems, basic math skills, and cash handling procedures is beneficial
  • Experience with merchandising, product demos, or technical sales can enhance performance in this role
  • Strong communication skills, time management, and organizational skills are essential for success
  • Ability to provide exceptional customer service while managing multiple tasks efficiently

This position offers an engaging work environment where your interpersonal skills can shine. We value proactive team members who are eager to contribute to a positive shopping experience for all customers.

Pay: From $18.25 per hour

Work Location: In person

About BELZ ENTERPRISES LTD.