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Pharmacy Manager

Shoppers Drug Martabout 10 hours ago
Edmonton, Alberta, Canada
Senior Level
Full-Time

About the role

Company Description Shoppers Drug Mart is a leading Canadian pharmacy retailer with over 1,200 locations nationwide, built on a strong foundation of professional expertise and personalized service. Over the past 50 years, the organization has grown from a single Toronto pharmacy into a trusted health care destination for communities across the country. The company maintains a strong focus on customer satisfaction, recognizing that meaningful service is delivered one customer at a time. Team members are encouraged to provide attentive, community-focused care while upholding high standards of safety and professionalism. Working at Shoppers Drug Mart offers the opportunity to contribute to the health and well-being of people of all ages across Canada. Role Description The Pharmacy Manager is a full-time, on-site role based in Edmonton, AB, responsible for overseeing daily pharmacy operations and ensuring safe, efficient, and compliant dispensing of medications. This role includes supervising and supporting pharmacy team members, managing workflow, and maintaining high standards of patient counseling and clinical services such as medication reviews and immunizations. The Pharmacy Manager will monitor inventory levels, manage ordering and loss prevention, and ensure adherence to regulatory, corporate, and professional guidelines. Daily responsibilities also involve fostering a positive, inclusive work environment, coaching staff, and promoting strong relationships with patients, health care providers, and the broader community. The role requires consistent attention to quality assurance, documentation, and continuous improvement of pharmacy processes and services. Qualifications Demonstrated ability to lead and collaborate effectively with pharmacy technicians and other pharmacy team members. Strong knowledge of pharmacy operations and regulations, including inventory management and medication safety practices. Proficiency in pharmacy practice, including patient counseling, clinical services, and adherence to professional standards. Experience managing prescription processing, verification, and dispensing within a high-volume retail pharmacy environment. Competence in providing and overseeing immunization services in accordance with provincial guidelines and professional protocols. Licensed Pharmacist in good standing with the Alberta College of Pharmacy (or eligibility for licensure in Alberta). Proven leadership, communication, and team management skills, with the ability to coach, mentor, and develop staff. Strong organizational and problem-solving abilities, with attention to detail and commitment to patient safety. Comfort with pharmacy management systems, dispensing software, and basic office technology. Experience in community or retail pharmacy management is an asset.

About Shoppers Drug Mart

Retail
10,000+

Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians'​ health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.