Education: Secondary (high) school graduation certificate. Tasks: Direct and control daily operations . Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Develop and implement marketing strategies. Plan budgets and monitor revenues and expenses. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Conduct performance reviews. Employment terms options: Early morning. Evening. Shift. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Morning. Day. Weekend. Overtime required. Support for newcomers and refugees: Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Support for youths: Offers on-the-job training tailored to youth. Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers .