Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Conduct performance reviews. Supervise office and volunteer staff. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Personal suitability: Efficiency. Excellent oral communication. Excellent written communication. Organized. Team player. Ability to multitask. Experience: 5 years or more.