Customer Service Evening Shift
About the role
Maintains customer relationship by responding to inquiries; documenting actions.
Essential Duties and Responsibilities:
- Respond to customer inquiries by reviewing previous inquiries and responses; gathering and researching information; and verifying customer's understanding of information.
- Record customer inquiries by documenting inquiries and responses in customers' accounts.
- Improve quality service by recommending improved processes.
- Replenish products and supplies to ensure in stock conditions at all
- Communicate with the management team regarding customer requests and vendor-related concerns.
Qualifications:
Think you have what it takes to be one of our Customer Service Associates? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Previous experience in customer service and retail is an asset.
- Able to multitask and work independently and in a team setting.
- Able to work in a past face environment.
- Able to stand on feet for long period of time.
- Friendly and warm.
- Demonstrates positive attitude.
The hourly wage rate for this position is $24.44. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
About Havergal College
For 130 years, Havergal has provided young women with an exceptional education in an environment that encourages both inquiry and curiosity, and celebrates community. In 1894, Havergal’s founding principal, Ellen Knox, defined the school’s mission with the question she posed to her students -- “What are you going to do?”
That question continues to guide Havergal and its students through the challenges that come from a constantly changing world. Its influence is evident in our students and graduates to this day: women making a difference for good in the world by living their lives with purpose and as involved citizens.