Education: Secondary (high) school graduation certificate. Work setting: Retail service establishment. Tasks: Assign sales workers to duties. Hire and train or arrange for training of staff. Teach interest or professional development courses. Authorize payments by cheque. Order merchandise. Authorize return of merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Supervise office and volunteer staff. Supervision: 3-4 people. Area of specialization: Retail store. Personal suitability: Reliability. Team player. Initiative. Ability to multitask. Experience: 7 months to less than 1 year. Employment terms options: Evening. Morning. Day. Weekend. Overtime required. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Support for mature workers: Offers mentorship, coaching and/or networking opportunities for mature workers . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees.