Education: No degree, certificate or diploma. Work setting: Coffee shop. Bakery. Retail business. Retail/wholesale establishment/distribution centre. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Locate, select and procure merchandise for resale. Develop and implement marketing strategies. Plan budgets and monitor revenues and expenses. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Conduct performance reviews. Supervision: 5-10 people. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods. Personal suitability: Adaptability. Analytical. Collaborative. Creativity. Efficiency. Energetic. Goal-oriented. Hardworking. Integrity. Outgoing. Positive attitude. Proactive. Quick learner. Time management. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Interpersonal awareness. Judgement. Organized. Team player. Maturity. Patience. Resourcefulness. Ability to multitask. Screening questions: Do you have experience working in this field?. Employment terms options: Early morning. Experience: 3 years to less than 5 years. Employment terms options: Morning. Weekend. Overtime required. Green job: Involves duties and responsibilities that lead to positive environmental outcomes.