Education: Secondary (high) school graduation certificate. Tasks: Supervise staff (apprentices, stages hands, design team, etc.). Assign sales workers to duties. Authorize return of merchandise. Establish work schedules. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Supervise office and volunteer staff. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Personal suitability: Client focus. Team player. Experience: 2 years to less than 3 years.