
Top Benefits
About the role
Lolli & Pops Store Manager
Joining our team will be the sweetest decision you'll ever make!
At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism. We offer an optimistic culture, a fast-paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own.
We are seeking inspiring and results-driven candidates to be a Store Manager. Store Managers lead and manage our stores and are at the heart of our team at Lolli & Pops. They are passionate go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. They are visionaries who help us create a compelling and ever-changing store experience that makes Lolli & Pops the preferred destination for our community's candy needs.
Specifically, Store Manager essential responsibilities include, but are not limited to, the following: Drive store-level financial and operational results by consistently monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets Hire, train, develop and motivate team members. Ensure effective succession planning by identifying and developing future leaders with an interest and potential to grow Lead excellent customer service through in-the-moment coaching, role modeling, and utilizing customer feedback to reinforce and improve the quality of service Maximize the sales performance of the team through product knowledge education, coaching selling skills and leading by example Manage inventory, including ordering, receiving, stocking and conducting inventory counts Maintain visual and merchandising standards and ensure store cleanliness Protect store assets, facilities, and team members by ensuring all team members adherence to operational guidelines and standards, compliance with all safety and security policies, the proper functioning and maintenance of store equipment, and performance of all financial transactions according to the Cash Handling Policy Maintain current and accurate business, legal, and personnel records and store resource materials by actions such as performing daily and weekly payroll and labor responsibilities, reviewing and maintaining all timekeeping records, and ensuring company communications are cascaded as appropriate to all store team members Develop marketing opportunities; partner with mall management on marketing and promotional events and programs Work traditional retail hours consistent with a high performing retail location Be a champion of Lolli & Pops inside and outside of the store While there is no single recipe for an excellent Store Manager, the following are qualities and experiences we recognize as contributing to the success of our best managers: Exceptional leadership and interpersonal skills you are energized by working with people; both guests and your team. A bias towards action you are an owner who does not hesitate to roll up your sleeves and do whatever it takes to get the job done. The desire to coach and mentor you sees potential in your team and enjoy growing that potential. An eye for detail -- you know that the little things be it cleanliness, the extra touch, or a few decimals can make all the difference. The desire to problem solves you like finding problems and fixing them. The ability to multitask you can prioritize and execute at many different tasks each day. The desire to learn you recognize that everyone can always learn if they set their minds to it. A positive attitude and fun-loving spirit you are an optimist who freely embraces your inner child and enjoys having fun while you work. 1 year proven, results-driven retail store manager experience is helpful. Must be able to lift 25 pounds.
Our Company values are important to us! We are: Guest-icated our guests are at the heart of everything we do Collaborative we are a joyful mix of unique individuals working together Agile we are flexible and open to change in order to be the best we can be Authentic we honor what's real and authentic and give feedback from the heart Betterment we have a never-ending drive to continuously improve
We cannot wait to meet you! We are an equal opportunity employer of all qualified individuals. We consider all applicants - minorities, women, veterans and individuals with disabilities no matter their sexual orientation or gender identity. We consider giving opportunities to qualified individuals with criminal histories when it aligns with federal, state and local statutes.
About Lolli & Pops
We believe candy is so much more than candy.
It has the power to say thank you, I love you, I celebrate you. It can even express what’s impossible to say… At its core, candy is a delicious treat. At its heart, candy Spreads Joy and Bits of Optimism
That joy starts with the process of creation. Our thoughtfully curated gifts and indulgences are unique, delicious, unmatched in quality, and sourced from around the globe. Walking into one of our stores or shopping online is inviting and exciting, filled with high-quality products and eye-popping choice designed to inspire our guests and offer endless possibilities.
When a client buys a box of truffles or fills a bag or curates a box, they transform into a Dreamer, a Creator, a Giver. We’re here to empower their process of creation so they can spread versions of joy in their own unique way. We also want our customers to embrace the freedom to indulge in a bit of self-care, as it’s important to remember to be a Giver to ourselves.
Our mission is to create experiences that wow our guests by offering bits of optimism along the way. Our candies and chocolates and treats come with positive affirmations, encouraging bits of bravery, strength, hope, kindness, and other powerful words we need to hear each day. Generosity is essential to who we are, and we’re committed to delivering generous gestures and good surprises to each and every one of our clients, one ooey gooey bit at a time.
We’re suckers for our clients, and we’ll bend over backwards, sideways and upside down to help make their day better than it was before. We want to help our guests say thanks, express their love, celebrate life, and create memories for the day, or for a lifetime.