Education: Bachelor's degree. or equivalent experience. Work setting: Retail business. Tasks: Direct and control daily operations . Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Locate, select and procure merchandise for resale. Develop and implement marketing strategies. Plan budgets and monitor revenues and expenses. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Conduct performance reviews. Personal suitability: Positive attitude. Quick learner. Efficient interpersonal skills. Team player. Experience: 1 year to less than 2 years. Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .