Education: Secondary (high) school graduation certificate. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Locate, select and procure merchandise for resale. Plan budgets and monitor revenues and expenses. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Oversee payroll administration. Conduct performance reviews. Supervise office and volunteer staff. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Handling heavy loads. Attention to detail. Sitting. Combination of sitting, standing, walking. Standing for extended periods. Personal suitability: Adaptability. Analytical. Collaborative. Creativity. Efficiency. Energetic. Goal-oriented. Hardworking. Integrity. Outgoing. Positive attitude. Proactive. Quick learner. Time management. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Interpersonal awareness. Judgement. Organized. Team player. Maturity. Patience. Resourcefulness. Ability to multitask. Experience: 3 years to less than 5 years. Health benefits: Dental plan. Health care plan. Other benefits: Other benefits.