Education: No degree, certificate or diploma. Work site environment: Hot. Work setting: Coffee shop. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Prepare and submit reports. Establish work schedules. Supervision: 5-10 people. Certificates, licences, memberships, and courses : Serving It Right Certificate. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Standing for extended periods. Attention to detail. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Initiative. Dependability. Employment terms options: Early morning. Experience: 1 year to less than 2 years. Employment terms options: Morning. Day. Weekend. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Gratuities. Support for newcomers and refugees: Does not require Canadian work experience. Support for youths: Offers on-the-job training tailored to youth.