Education: Bachelor's degree. Business administration and management, general. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Locate, select and procure merchandise for resale. Develop and implement marketing strategies. Plan budgets and monitor revenues and expenses. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Conduct performance reviews. Supervise office and volunteer staff. Supervision: 16-20 people. More than 20 people. Personal suitability: Analytical. Efficiency. Goal-oriented. Proactive. Time management. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Team player. Maturity. Resourcefulness. Ability to multitask. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 3 years to less than 5 years. Health benefits: Health care plan. Other benefits: Learning/training paid by employer. Other benefits. Paid time off (volunteering or personal days).