Education: College/CEGEP. Work setting: Retail business. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Implement price and credits policies. Locate, select and procure merchandise for resale. Develop and implement marketing strategies. Plan budgets and monitor revenues and expenses. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Oversee payroll administration. Conduct performance reviews. Supervise office and volunteer staff. Supervision: 3-4 people. Work conditions and physical capabilities: Attention to detail. Sitting. Standing for extended periods. Personal suitability: Adaptability. Hardworking. Integrity. Time management. Efficient interpersonal skills. Judgement. Team player. Maturity. Patience. Experience: 1 year to less than 2 years. Health benefits: Dental plan.