Education: Secondary (high) school graduation certificate. Work setting: Urban area. Wholesale establishment/store. Tasks: Direct and control daily operations . Plan and organize daily operations. Manage staff and assign duties. Determine merchandise and services to be sold. Implement price and credits policies. Locate, select and procure merchandise for resale. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Maintain inventory of supplies. Supervision: 5-10 people. Customer service clerk. Computer and technology knowledge: Word processing software. Inventory control software. Electronic mail. Spreadsheet. MS Outlook. Screening questions: Do you have experience working in this field?. Experience: 2 years to less than 3 years. Employment terms options: Weekend. Overtime required. Health benefits: Dental plan. Health care plan. Vision care benefits. Support for newcomers and refugees: Does not require Canadian work experience.