Education: Secondary (high) school graduation certificate. Work site environment: Odours. Work setting: Urban area. Automobile repair services. Retail business. Repair and service establishment. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Receive payments. Sell merchandise. Advise on use and appropriateness of goods or parts. Sell spare and replacement parts. Process incoming requisitions. Prepare requisition orders to replenish parts and supplies. Maintain records on inventory control system. Issue and distribute parts and supplies for internal use. Answer telephone and relay telephone calls and messages. Identify, label and catalogue items received. Ship, deliver or pick up parts, products or equipment. Prepare and track work orders. Handle cash transactions. Set-up displays of retail parts and accessories. Conduct sales calls. Clean and maintain office, supply area or warehouse. Computer and technology knowledge: Database software. Internet. MS Excel. MS Outlook. MS Windows. MS Office. Inventory control software. Parts specialization: Small engines and generators. Security and safety: Basic security clearance. Bondable. Criminal record check. Transportation/travel information: Own transportation. Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Hand-eye co-ordination. Repetitive tasks. Standing for extended periods. Walking. Ability to distinguish between colours. Weight handling: Up to 23 kg (50 lbs). Own tools/equipment: Steel-toed safety boots. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Dependability. Values and ethics. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 2 years to less than 3 years. Employment terms options: Day. Weekend. Other benefits: Parking available.