Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Retail service establishment. Optical dispensary. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Implement price and credits policies. Locate, select and procure merchandise for resale. Develop and implement marketing strategies. Plan budgets and monitor revenues and expenses. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Supervise office and volunteer staff. Assist clients in selecting eyeglasses. Obtain specifications for eyeglasses and contact lenses from a prescription prepared by an ophthalmologist or optometrist. Supervision: 5-10 people. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Day. Weekend. Overtime required. Health benefits: Vision care benefits.