Sales Consultant
About the role
At Kelowna Truck & RV, we don’t just sell vehicles—we help customers find the right fit for their lifestyle, work, and next adventure. Whether it’s a work-ready truck or a family RV, our team takes pride in delivering a straightforward, professional, and customer-first experience from start to finish.
We are looking for a motivated and results-driven Sales Consultant who thrives in a fast-paced environment and is passionate about building relationships, closing deals, and delivering real value to customers. This is an opportunity for someone who is competitive, self-driven, and ready to take ownership of their success in a dealership that rewards performance, accountability, and consistency.
ROLE SUMMARY
The Sales Consultant at Kelowna Truck & RV is responsible for delivering a professional, customer-focused vehicle buying experience from first contact through to final delivery. This role plays a key part in helping customers find the right truck or RV to suit their needs—whether for work, lifestyle, or travel.
The ideal candidate is driven, personable, and thrives in a fast-paced, results-oriented environment. You take ownership of your performance, build trust quickly with customers, and are committed to delivering a straightforward and positive buying experience every time.
KEY RESPONSIBILITIES
CUSTOMER ENGAGEMENT
- Greet customers in a professional and approachable manner
- Understand customer needs and guide them toward the right truck or RV solution
- Deliver a transparent, low-pressure, and customer-first experience
LEAD GENERATION & PROSPECTING
- Actively generate leads through networking, referrals, and community involvement
- Follow up on inbound leads in a timely and consistent manner
- Build and maintain a strong personal pipeline
PRODUCT KNOWLEDGE
- Develop and maintain in-depth knowledge of trucks, RVs, and inventory
- Stay current on pricing, incentives, and manufacturer programs
- Confidently present product features and benefits tailored to customer needs
SALES PROCESS EXECUTION
- Guide customers through the full sales cycle including:
- Needs assessment
- Test drives
- Trade-in evaluations
- Deal structuring in collaboration with Finance & Insurance
- Ensure all paperwork and documentation is completed accurately and efficiently
RELATIONSHIP BUILDING
- Build long-term relationships to generate repeat business and referrals
- Follow up post-sale to ensure customer satisfaction and retention
PERFORMANCE & ACCOUNTABILITY
- Consistently meet or exceed sales targets and performance expectations
- Maintain high levels of customer satisfaction and professionalism
- Take ownership of results and continuously look for ways to improve
TEAM COLLABORATION
- Work closely with Sales, Finance, and Service teams to deliver a seamless experience
- Contribute to a positive and accountable team environment
OTHER DUTIES
- Perform additional responsibilities as required to support dealership operations
QUALIFICATIONS & REQUIREMENTS
REQUIRED
- Minimum 2 years of past sales experience
- Strong communication and interpersonal skills with a customer-first approach
- Self-motivated, competitive, and results-driven
- Ability to build trust and rapport quickly with customers
- Comfortable working in a fast-paced, performance-based environment
- Valid driver’s licence with a clean driving record
- Ability to work flexible hours, including evenings and weekends
ASSETS
- Previous experience in automotive sales, RV sales, or commission-based sales
- Experience with CRM systems and digital sales tools
- Post-secondary education in business, marketing, or a related field
- Interest in trucks, RVs, and the automotive lifestyle
At Kelowna Truck & RV, your success is directly tied to the effort you put in and the relationships you build. We’re looking for someone who shows up ready to compete, take ownership, and contribute to a high-performing team.
If you’re ready to take the next step in your sales career and want to be part of a dealership that values performance, professionalism, and a strong customer experience, we want to hear from you.
We thank all applicants for their interest in joining Kelowna Truck & RV. Only those selected for an interview will be contacted.
We are committed to creating an inclusive and accessible recruitment process. If you require accommodation at any stage of the hiring process, please let us know and we will work with you to meet your needs.
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About Steve Marshall Group
Steve Marshall opened his first dealership in 1966 at age 19, making him the youngest dealer owner in history. As the years rolled on, the Steve Marshall Group was formed in respect to our Founder and President.
The Steve Marshall Group is a values-driven organization built on a foundation of respect. We believe that fostering relationships with our team and the community is ingrained in all aspects of our lives and reaches beyond customer service. We are motivated by excellence. From acquisitions to accountability, from recruitment to ROI, we are a company fueled by a competitive, compassionate, caring mindset motivated to succeed and win every day.
The Steve Marshall Group is an established owner and operator in the Vancouver Island, Thompson/Okanagan, and Vancouver markets, we continue to expand within British Columbia and the United States. We continue to recruit and invest in the best people who share our values and want the opportunity to advance in a fast-paced, rewarding career.