Education: Secondary (high) school graduation certificate. Work setting: Retail business. Tasks: Assign sales workers to duties. Hire and train or arrange for training of staff. Authorize payments by cheque. Authorize return of merchandise. Establish work schedules. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Supervise and co-ordinate activities of workers. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Handling heavy loads. Manual dexterity. Ability to distinguish between colours. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Screening questions: Are you currently a student?. Do you have experience working in this field?. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Flexible hours. Morning. Day. Weekend.