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Job summary
Manage daily retail operations, including staff supervision, duty assignment, and merchandise determination. Handle customer complaints, supply shortages, and perform opening and closing activities.
Job details
Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Tasks Manage staff and assign duties Determine merchandise and services to be sold Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Perform opening and closing activities Plan, organize, direct, control and evaluate daily operations Computer and technology knowledge Point of sale system Security and safety Criminal record check Work conditions and physical capabilities Fast-paced environment Attention to detail Standing for extended periods Personal suitability Adaptability Collaborative Efficiency Hardworking Integrity Positive attitude Time management Client focus Efficient interpersonal skills Excellent oral communication Interpersonal awareness Judgement Organized Team player Employment terms options Evening Employment terms options Day Weekend Other Benefits Other benefits Work Term: Permanent Work Language: English Hours: 37.5 hours per week
What you’ll do
Manage daily retail operations, including staff supervision, duty assignment, and merchandise determination. Handle customer complaints, supply shortages, and perform opening and closing activities.
Requirements
Requires a high school diploma and 2 to 3 years of relevant experience. Candidates must possess strong interpersonal skills and the ability to work in a fast-paced environment.
Listed skills
- Time management · Preferred
- Customer service · Preferred
- Teamwork · Preferred
- Organization · Preferred
- interpersonal communication · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Staff Management
- Merchandising
- Customer Service
- Point Of Sale System
- Operational Planning
- Conflict Resolution
- Time Management
- Interpersonal Communication
- Teamwork
- Organization
Job areas
- Retail
- Management & Leadership
- Customer Service & Support