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Job details

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a key part of Rona's store administration teams, where you'll turn every situations into a collective success. Your enthusiasm to help and support your colleagues will be key in our dynamic environment! Your role: Greet and engage with customers in a courteous manner Process transactions precisely and accurately Keep all checkout work stations clean and uncluttered Create and balance the cash report at the end of each shift Ensure compliance with the company’s policies and procedures regarding loss prevention as well as health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Excellent customer service skills Ability to resolve a variety of issues quickly and efficiently Attention to detail Comfortable working on your feet for long periods, and occasionally working outdoors Experience with cash register systems an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

What you’ll do

Greet customers and process transactions accurately while maintaining clean checkout stations. Manage cash reports at the end of shifts and ensure compliance with health, safety, and loss prevention policies.

Requirements

Candidates should possess excellent customer service skills and the ability to resolve issues efficiently. Physical stamina for standing long periods is required, and experience with cash register systems is considered an asset.

Benefits

• Inclusive and safe working environment • Work-life balance • Employee discounts • Insurance • Annual salary review • Telemedicine platform • Virtual healthcare consultations • Pharmacy services • Opportunities for advancement • Community involvement • Ongoing training • Comprehensive training program • Student incentive program

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• Cash handling · Preferred
• issue resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Transaction Processing
• Cash Handling
• Attention To Detail
• Issue Resolution
• Loss Prevention
• Health And Safety Compliance
• Cash Register Systems

Job areas

• Retail
• Customer Service & Support
• Administrative