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Job details

Education: Secondary (high) school graduation certificate Experience: 3 years to less than 5 years Work setting Toy store Hobby/crafts/novelty store Retail business Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Oversee payroll administration Conduct performance reviews Supervision 3-4 people Security and safety Criminal record check Work conditions and physical capabilities Fast-paced environment Attention to detail Standing for extended periods Personal suitability Positive attitude Time management Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Interpersonal awareness Judgement Organized Team player Ability to multitask Employment terms options Evening Employment terms options Day Weekend Other Benefits Other benefits Work Term: Permanent Work Language: Bilingual Hours: 40 hours per week

What you’ll do

Direct and control daily retail operations, including planning, organizing, and evaluating store performance. Manage staff duties, recruit and supervise employees, and resolve customer complaints and supply shortages.

Requirements

Requires a high school diploma and 3 to 5 years of experience in a retail setting. Candidates must possess strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Recruitment · Preferred
• Organization · Preferred
• Multitasking · Preferred
• interpersonal communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Recruitment
• Payroll Administration
• Performance Reviews
• Customer Service
• Time Management
• Interpersonal Communication
• Multitasking
• Organization
• Conflict Resolution
• Staffing Requirements Planning

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support