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Job Description Position Overview The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom. Reports To: Store ManagerSupervises: Assists management with all sales associates, desk associates, and stock associatesEssential FunctionsPeople Development Training Completion: Ensure all associates complete training per company guidelines. Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts. Brand GUESS Factory Store 3980 Store Address 60 Pinebush Rd, #39 - Cambridge, ON N1R8K5 Salary Minimum $17.60 Salary Maximum $27.00 Accommodations Accommodations are available for applicants with disabilities in the Company’s recruitment processes. Should you require accommodation in the recruitment process, contact us here .

What you’ll do

Oversee the customer experience and lead the store staff through training, development, and ongoing coaching. Maintain store standards on the selling floor and stockroom while driving sales and profitability goals.

Requirements

Requires a minimum of two years of experience in driving sales and developing teams. Candidates should be proficient in computer use and report analysis, with the ability to perform physical tasks including heavy lifting.

Listed skills

• Customer service · Preferred
• Leadership · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Staff Training
• Visual Merchandising
• Sales Management
• Payroll Management
• Loss Prevention
• Coaching
• Performance Analysis
• Inventory Management
• Leadership
• Communication
• Multitasking

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support