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Job summary

The Keyholder assists with daily store operations, including customer service, merchandising, and inventory management. They are responsible for opening and closing the store and providing guidance to other staff members in the absence of management.

Job details

Location: London, Ontario Job Description: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns. At Pet Valu, we're Pet Experts, and we're pet lovers, too. Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder assists with all operations in the store and helps represent their store in surrounding communities. They prioritize Safety, Compassion, Expertise and Efficiency in all they do, and they live by and coach to our Core Beliefs. Store Address: 9-760 Hyde Park Rd Oakridge Centre London, ON N6H 5W9 Expected Hours: 15 hours/week What you get: Staff Discounts Retail Training Competitive Wages Pet Care Knowledge Flexible Scheduling What you do: Cashier and customer sales Preparing merchandise orders, banking and other miscellaneous paperwork Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store Sweeping, dusting and other general store maintenance functions Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.) Effectively open and close the store while following company procedures. In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs. Other duties and tasks as required What you bring: At least 2 years of experience in retail or customer service Working knowledge of POS system Possess outgoing and friendly personality with strong customer service skills Must be able to work as a team and independently Ability to lift 40lbs repetitively Ability to work a flexible work schedule according to business needs, including evenings, weekends and holidays. Ability to have reliable means of transportation to and from the store A valid driver’s license may be required

What you’ll do

The Keyholder assists with daily store operations, including customer service, merchandising, and inventory management. They are responsible for opening and closing the store and providing guidance to other staff members in the absence of management.

Requirements

Candidates must have at least two years of retail or customer service experience and a working knowledge of POS systems. The role requires the physical ability to lift up to 50 lbs and the flexibility to work evenings, weekends, and holidays.

Benefits

• Staff discounts • Retail training • Competitive wages • Pet care knowledge • Flexible scheduling

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Physical stamina · Preferred
• Inventory management · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail operations
• POS system
• Cashiering
• Inventory management
• Merchandising
• Teamwork
• Communication
• Physical stamina
• Problem solving
• Operations
• Prioritization
• Accountability
• Sales
• Customer Service
• Valid Driver's License
• Compassion
• Fundraising
• Lifting Ability
• Retail Operations
• Retail Sales
• Loading And Unloading
• Petcare
• Small Animal Care

Job areas

• Retail
• Customer Service & Support
• Sales
• Store Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons