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Job summary

The role involves greeting clients, presenting the OTF concept, and managing front desk operations including phone inquiries and studio tours. Additionally, the associate collaborates with trainers to guide new members and participates in community outreach and social media brainstorming.

Job details

Become a Sales Associate/Membership Educator at Orangetheory Fitness, where your passion for fitness meets opportunity. Experience a dynamic work environment and help change lives through our innovative fitness programs. In this role, you will greet clients enthusiastically and present the OTF concept to potential members. As an integral part of our studio, you will engage with customers at the front desk, manage phone inquiries, and provide informative studio tours. Collaborate closely with trainers to guide new members through their workouts and contribute to our community’s fitness journey. Key Responsibilities: • Welcome clients warmly and knowledgeably • Introduce the OTF concept to potential members • Manage front desk operations including calls • Conduct engaging studio tours for visitors • Assist trainers in member’s initial workout experience • Outreach in the community • Participate in social media content or brainstorming session • Basic cleaning needs for the studio Requirements: • Passion for fitness and helping others • Strong communication and interpersonal skills • Ability to handle member concerns professionally • Organized and clean studio maintenance • Experience in sales or customer service preferred Utilize your fitness passion to foster a welcoming environment at Orangetheory Fitness.

What you’ll do

The role involves greeting clients, presenting the OTF concept, and managing front desk operations including phone inquiries and studio tours. Additionally, the associate collaborates with trainers to guide new members and participates in community outreach and social media brainstorming.

Requirements

Candidates should have a passion for fitness and strong communication skills to handle member concerns professionally. Previous experience in sales or customer service is preferred.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Interpersonal Communication
• Front Desk Operations
• Community Outreach
• Social Media Content Creation
• Conflict Resolution
• Organization
• Social Media Content
• Communication
• Innovation
• Interpersonal Communications
• Operations

Job areas

• Sports & Recreation
• Sales
• Customer Service & Support
• Retail
• Administrative
• Membership Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons