Store Associate

We're excited to invite you to attend our upcoming in-person job fair: Dates: July 8 Time: 1:00PM - 5:00PM Location: Fat Bastard Burrito Kelowna 2090 Harvey Avenue, Unit 3B, Kelowna, British Columbia V1Y 8P8 The Store Associate is responsible for delivering an exceptional guest experience while supporting all aspects of restaurant operations. This role is fully cross-trained and may work in any area of the restaurant, including guest service, food preparation, cash handling, inventory support, cleaning, and operational duties. Store Associates are expected to maintain company standards for food quality, cleanliness, safety, and hospitality while contributing to the overall success of the restaurant. ESSENTIAL FUNCTIONS Guest Service * Greet and serve guests in a friendly and professional manner. * Take guest orders accurately and efficiently. * Provide menu recommendations and answer guest questions. * Resolve guest concerns professionally and escalate issues when required. * Promote current offers and initiatives when appropriate. Food Preparation and Production * Prepare and assemble menu items according to company recipes and standards. * Complete food preparation duties as assigned. * Maintain food quality, presentation, and portion control standards. * Follow all food safety and sanitation procedures. Cash Handling and POS Operations * Process guest transactions accurately using the POS system. * Follow company cash handling and security procedures. * Ensure accuracy in all transactions and operational records. Restaurant Operations * Assist with opening, closing, and daily operational procedures. * Restock food, packaging, beverages, and restaurant supplies. * Support with receiving and organizing deliveries, stock rotation, and product organization. Cleaning, Safety, and Compliance * Maintain cleanliness throughout all restaurant areas. * Complete assigned cleaning and sanitation duties. * Follow all health, safety, food safety, and company policies. * Report safety concerns and operational issues to management. Teamwork and Professionalism * Work collaboratively with team members and management. * Participate in all required training programs. * Maintain a positive attitude and professional appearance. * Represent Fat Bastard Burrito in a professional manner at all times. WORK CONDITIONS * Extended periods of standing and walking. * Ability to lift up to 15 kg (33 lbs). * Fast-paced restaurant environment. * Flexible availability including evenings, weekends, and holidays. * Frequent interaction with guests and team members. REQUIRED SKILLS AND QUALIFICATIONS * High school diploma, GED, or equivalent preferred. * Previous restaurant or customer service experience is an asset but not required. * Strong communication and interpersonal skills. * Ability to work independently and as part of a team. * Strong work ethic and commitment to guest service. * Ability to thrive in a fast-paced environment. This posting is for an existing vacancy.

The Store Associate is responsible for delivering an exceptional guest experience through friendly service and accurate order taking. They also support restaurant operations including food preparation, cash handling, and maintaining cleanliness and safety standards.

A high school diploma or equivalent is preferred, and previous customer service experience is considered an asset. Candidates must be able to work in a fast-paced environment and have flexible availability for evenings, weekends, and holidays.

Identified from the job description. Confirm important requirements above.

• Guest Service
• Food Preparation
• Cash Handling
• POS Operations
• Inventory Support
• Cleaning
• Communication
• Interpersonal Skills
• Teamwork
• Time Management
• Food Safety
• Sanitation

• Food & Beverage
• Hospitality
• Customer Service & Support
• Retail

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week